FAQ
Frequently asked questions
Everything you need to know before choosing your journey. Can’t find your answer? Write to us.
Who is behind Explore Canarias?
Explore Canarias is a brand of DuneEbike, the bike rental and tour company based in Corralejo, in the north of Fuerteventura. The same team of riders and local guides designs and runs the journeys.
What level of fitness do I need?
Each journey shows its level (easy or medium). With e-bikes and e-MTBs the climbs are much lighter, so most journeys are suitable for anyone who rides a bike regularly. If in doubt, tell us your experience and we will suggest the right journey.
How big are the groups?
Our one-day experiences have a maximum of 8 participants and our multi-day journeys a maximum of 20. Private groups and departures for families or friends are possible on request. For larger groups, companies and incentives see the page “Groups & companies”.
E-bike, MTB or gravel?
It depends on the journey: the Fly & Drive can be done by MTB, e-MTB or gravel bike, the tour of northern Fuerteventura by MTB or e-MTB. We provide quality bikes in the right size, with helmet and equipment as listed in each programme.
What is included in the price?
Each journey page lists exactly what is included and not included: for example bikes, accommodation, the activities of the programme and 24/7 phone assistance. Flights are not included.
How do I book and pay?
Send us a request with the form: within 24 hours we reply with a written proposal with programme, price, payment schedule and cancellation conditions. The booking is confirmed when you accept it and make the payment indicated. Details are in the travel terms.
Can I change the dates or make it private?
Yes, every experience can be adapted to your dates, your group and your level. Tell us what you have in mind in the request.
When is the best time to go?
You can ride in the Canary Islands all year round. Winter and spring are mild, summer is hotter and in Fuerteventura often windier. We will help you choose the period that suits your journey.
Do you organise journeys on the other islands?
At the moment our journeys take place in Fuerteventura and Lanzarote. Tenerife, Gran Canaria, La Palma, La Gomera, El Hierro and La Graciosa are our next horizons: write to us if you are interested in one of them.
How do I get there?
Fuerteventura has an international airport with flights from many European cities. Some journeys include the bike drop-off at the airport or transfers as an extra on request: you will find it in each programme.
